NHTSA Complaint #11718907 — 2025 FORD F-250 SD

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11718907
Vehicle 2025 FORD F-250 SD
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have about 6,000 miles on the vehicle which was purchased new. There were 2 incidents prior to 2/15/26 (the 3rd incident), but it was only this 3rd incident whereby I could identify the problem. The 2 early incidents I only experienced the smell of burning rubber when driving and exiting the vehicle. Which, i couldn't fathom where it was coming from. And, there was probably a month between incidents. This latest 2/15/26 incident, I was driving and started smelling rubber again, but now I happened to have my fuel mileage indicator on and saw my fuel indicator drop from it's normal average of 17mpg to about 6 mpg. I immediately suspected the parking brake had independently engaged but there was no light or any indication of that on my dashboard screen. I pulled over, turned the engine off, got out and smelt strong scent of rubber burning. While standing next to the vehicle (the engine is off mind you) and making a note of this event on my phone, I heard hydraulics start and stop underneath the truck . That made me suspect the parking brakes even more. I got in, started up, and drove. All was back to normal, no more burning rubber or bad mileage. There's a software glitch PROBLEM here and I have to believe I'm not the only one! After this, I'll be reaching out to Ford to see what they're going to do.

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