NHTSA Complaint #11701374 — 2025 FORD F-250 SD

The rearview camera intermittently blacks out when shifting into reverse and sometimes while driving forward. This occurs randomly and creates a serious safety hazard when backing up a large vehicle, as visibility is compromised. I have also experienced repeated warning messages stating, “Parking brake not fully functioning” and “Hill Start Assist not available, see dealer” These warnings appear in a barrage without cause and then disappear once vehicle is restarted, suggesting an electrical or software fault. I have multiple videos and pictures dated and timed as proof. I have taken the truck to the Ford dealer 3–4 times. Each time, the dealer states “no issue found” and has not provided a fix. The problem continues to occur despite these repair attempts. I have videos and pictures of these incidents. The upload system does not let me upload videos! The blackout of the rearview camera and false brake system warnings substantially impair the safe operation of the vehicle. Other Ford trucks have already been recalled for similar rearview camera defects, but my VIN is not included. Brenneman/Murphy Ford said a fix was coming in Q3, but here I am still waiting. I believe this defect should be investigated and addressed under recall or warranty coverage immediately.