NHTSA Complaint #11706147 — 2025 FORD F-250 SD

When I was pulling out of the gas station parking lot on Dec 15th, 2025, I pressed the gas and heard a noise that sounded like high RPMs. I then approached the intersection and attempted to press the brake and the brake would not press in, it was hard. My truck then continued to move forward. I attempted to turn the steering wheel as a truck was coming at me. The steering wheel would not turn or move at all. I was stuck in the middle of an intersection after it rolled to a stop. I turned on my flashers and looked at the dashboard to make sure my truck was in drive, which it was. A message was also displayed on the dashboard. It said accessory mode. I could hear my truck running. I cleared the message by pressing the ok button on the steering wheel. I put it in park and then into drive and the same message displayed again on the dashboard. I decided to turn off my truck and pressed the push button to turn it off (my foot was off the brake as I don’t need to press the brake to turn my truck off) and the starter engaged and I put the truck in drive and was able to press the brake and turn the steering wheel. I slowly drove the short distance home and called my husband which he instructed me to call Evansville Ford in Evansville, WI and had my truck towed there. Obviously, not having steering or brakes is a HUGE safety issue. Less than 24 hours earlier I had my entire family in that truck driving on the interstate. I can’t image that we would be alive if I had lost brakes and steering on the interstate. As of Dec 19th 2025, Evansville Ford has stated that they cannot find any issues, nor replicate the problem and returned my truck. My truck is currently available for inspection at my residence.