NHTSA Complaint #11718900 — 2023 BMW X1

Right around mid-December 2025, I parked my car, and went to bed, just to wake up on a notification that my battery was depleted and I should go to a service center. I went to the nearest BMW dealership, and had them check out the issue. They said it was caused by 2 incidents where I the car's engine was off with key on for 9 minutes and 10 minutes respectively. and therefore it is my fault and the battery is damaged. So, they had to replace it, and they charged me $1,100 for it. I still don't see how that's my fault, because when I put the car in parking and not exit, the engine turns itself off anyways, but entertainment stays on.