NHTSA Complaint #11707927 — 2023 BMW X1

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11707927
Vehicle 2023 BMW X1
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

1 Brakes: The brakes seem to have excessive wear. The car was purchased new and started making loud squeaking noises after about 18k miles. The squeaking sometimes went away after regular maintenance, but usually reappeared withing a few hundred miles of driving. Two different BMW dealership service centers examined the car at different times and claimed the squeaking was a sensor, however there was never a dashboard light or computerized message stating the same. At about 29K, a dashboard light and computerized message displayed warning the brakes needed regular maintenance. Strangely, the loud squeaking went away as soon as the dashboard light displayed. 2 Lane Keeping Assistance: the car will attempt to swerve into other lanes, fighting my attempts to control the steering wheel. This happens when lane markings have been redrawn, but the vehicle is detecting the painted-over lines and tries to divert to there instead. It also happens when a lane has an option to split into different directions. If I am driving straight, the vehicle will try to swerve into the alternate direction, instead of proceeding in the direction the car is already traveling. This sometimes risks driving into a curbs or barriers that separate the directions and has occurred numerous times.

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