NHTSA Complaint #11718077 — 2025 HONDA ACCORD

Apple CarPlay frequently fails to function properly. While driving, the infotainment screen suddenly goes completely black and becomes unresponsive. The system does not recover until I stop the vehicle, turn off the engine, and restart the car. In addition, when starting the vehicle, CarPlay often does not initialize. I sometimes have to turn the vehicle off and restart it 10–20 times before CarPlay activates. This issue happens very frequently. If I use the vehicle 3–4 times in a single day, the problem occurs at least 2 times. This results in loss of navigation, phone connectivity, and display controls while driving. This creates a safety concern because I lose access to navigation and hands-free features while operating the vehicle.