NHTSA Complaint #11714380 — 2025 HONDA ACCORD

I am submitting this complaint to report an ongoing steering system issue that I believe may involve the Electric Power Steering (EPS) motor and could affect safe vehicle operation. The primary symptoms are (1) a clicking sound associated with steering while driving, and (2) a loud creaking sound when turning the steering wheel while stopped or at very low speed. The condition has persisted and has not been resolved after I brought the vehicle to an authorized Honda dealer. The dealer acknowledged the problem, identified the EPS motor area as the source, and indicated Honda is aware of the issue but currently does not have an available fix. Because this issue is related to the steering system, I feel unsafe driving the vehicle and I am concerned that continued operation could lead to a loss of steering assist or another steering-related malfunction.