NHTSA Complaint #11718015 — 2024 JEEP WRANGLER

I own a 2024 Jeep Wrangler 4xe with approximately 14,000 miles. The vehicle is subject to multiple safety recalls involving fire risk and potential catastrophic failure. Recall 1 involves the high-voltage battery. The manufacturer instructed owners not to charge the vehicle and not to park near structures due to risk of fire. The recall notice states that not charging may lower the risk of fire. Recall 2 indicates that manufacturing contamination (dust/debris) may cause fire or catastrophic engine failure. No remedy is currently available and no repair timeline has been provided. To perform the battery recall, the dealership advised that the vehicle must be charged. However, the dealer indicated limited charger availability and no loaner vehicles, requiring the vehicle to be left for multiple days. Recall 1 has been repaired, but it took multiple attempts because the dealership was not properly equipped to handle it. Recall 2 remains outstanding. Due to manufacturer safety instructions and unresolved recall conditions, the vehicle cannot be safely or normally operated as intended. There is now a pattern of recalls involving acknowledged safety risks with potential fire and catastrophic failure. I sought manufacturer-sponsored arbitration regarding these safety concerns. Relief was denied on the basis that risk of catastrophic loss does not constitute a defect unless a failure event occurs... I am submitting this complaint due to concerns regarding vehicle safety, operability, and the absence of a timely remedy.