NHTSA Complaint #11716681 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V695000 (Back Over Prevention). The contact stated that while in reverse(R) on several occasions, the rear-view camera failed to activate; however, on other occasions, the screen displayed properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but informed the contact that parts for the recall repairs were not currently available. The failure mileage was approximately 95,000.