NHTSA Complaint #11715328 — 2023 KIA NIRO

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11715328
Vehicle	2023 KIA NIRO
Component	AIR BAGS
Date of Incident	February 2, 2026
Date Filed	February 3, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I am filing a complaint regarding my 2023 Kia Niro and Safety Recall SC332. The recall involves a damaged floor wiring assembly that may prevent proper airbag and seat belt deployment, creating a serious safety risk. I scheduled and brought my vehicle to Cowboy Kia, Conroe on Feb 2,2026 specifically to have this recall repaired, but the dealership did not complete the recall service and returned the vehicle without fixing the issue or providing a clear explanation. This is a manufacturer-issued safety recall and should be addressed promptly at no cost. I am requesting immediate repair and an explanation for the failure to perform the recall work.

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