NHTSA Complaint #11714338 — 2024 HONDA PROLOGUE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11714338 |
| Vehicle | 2024 HONDA PROLOGUE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
Vehicle is unable to charge. Dealer inspection confirmed damage to the charging coupler/receptacle. Charging port shows burn marks and electrical damage. Dealer recommended replacement of the drive motor battery charger receptacle. Vehicle has no diagnostic trouble codes. No accidents, no misuse, no aftermarket equipment. Failure occurred during normal home charging. Honda dealer and Honda USA denied warranty coverage. This defect prevents vehicle operation and presents potential electrical and fire safety risk.
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