NHTSA Complaint #11714220 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11714220
Vehicle	2018 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	October 2, 2025
Date Filed	January 29, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The PTU went bad and had to have replaced. And after researching, see that it is a known issue and not sure why my VIN number isn't covered when I had the exact issue that is being recalled.

Related Complaints for the 2018 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11718720 — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11718548 — February 17, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11718366 — February 16, 2026 — The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...

#11717791 — February 13, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11717512 — February 12, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

Recent Complaints for the 2018 JEEP CHEROKEE

#11718732 — ELECTRICAL SYSTEM — February 18, 2026 — Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...

#11718720 — ENGINE — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

#11709496 — ELECTRICAL SYSTEM — January 7, 2026 — PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning

#11709063 — SERVICE BRAKES — January 6, 2026 — Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got v...

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