NHTSA Complaint #11718366 — 2018 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11718366
Vehicle	2018 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	December 13, 2025
Date Filed	February 16, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you but other drivers at risk. 3. I took it too dealership today bad PTU actuator. Don’t have that amount of money to get it fixed. 4. Yes by the dealership. 5. Just an intermittent Svc 4wd light I just bought the car off auction about a month ago and had this issue since the very first day of buying. Read a lot about these cars and the 2018 Jeep Cherokee whole PTU should have a recall in my opinion very dangerous and Jeep needs to take it seriously.

Related Complaints for the 2018 JEEP CHEROKEE

Other POWER TRAIN Complaints

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#11717512 — February 12, 2026 — The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...

#11717115 — February 10, 2026 — In Jan 2025 I received a recall notice regarding the PTU unit. The notice indicated that I could esperience loss of p...

Recent Complaints for the 2018 JEEP CHEROKEE

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#11718720 — ENGINE — February 18, 2026 — 1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...

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