NHTSA Complaint #11714141 — 2023 HONDA ACCORD

The contact owns a 2023 Honda Accord. The contact stated that while driving at various speeds, there was an abnormal sound coming from under the passenger’s side dashboard. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed; however, the cause of the failure was not identified, and an oil change was performed. The vehicle was taken to another local dealer for a second opinion. The local dealer filed a claim with the manufacturer for the failure and related the issue to TSB: 24-055. The vehicle was not repaired. The manufacturer was made aware of the failure; however, the claim was denied. The failure mileage was approximately 13,000.