NHTSA Complaint #11713759 — 2021 CHRYSLER PACIFICA
STEERING:RACK AND PINION issue reported to NHTSA
Complaint Details
| ODI Number | 11713759 |
| Vehicle | 2021 CHRYSLER PACIFICA |
| Component | STEERING:RACK AND PINION |
| Date of Incident | |
| Date Filed | |
| Mileage | 70,432 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at 10 MPH and attempting to slow down to park in a parking spot, the steering wheel started shaking unexpectedly. There was a clunking sound coming from the steering wheel. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,432.
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