NHTSA Complaint #11713452 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11713452 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WV |
Consumer Description
RAM or FCA USA has not timely made parts available to address the Recall C4B on my 2018 RAM 2500 HD Truck. I have been driving it without anti-lock braking system and without the skid control engaged due to the failed HCU unit covered by this Recall. I have called RAM customer care multiple times and they tell me their engineers are working on it, but they have not estimated time for the parts to be available. it has been 14 months since I first received the recall notice. This is an excessive amount of time to still not have a remedy available. Especially when RAM has remedied the same issue with the RAM 3500 Chassis.
Related Complaints for the 2018 RAM 2500
Other SERVICE BRAKES Complaints
#11719709
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719004
This has been a recall for almost 2 yrs now and the dealer is saying no parts available. There are 1000s of RAM truc...
#11719021
ABS system doesnt work. no update on recall c4b. have had this issue since 2023
#11718432
Received a recall letter Jan 2024 concerning C4B/NHTSA24V-896. I have contacted the FCA recall assistance center sev...
Recent Complaints for the 2018 RAM 2500
#11719732
ELECTRICAL SYSTEM
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709
SUSPENSION
My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732
VEHICLE SPEED CONTROL
I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719295
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11719344
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...