NHTSA Complaint #11713445 — 2024 CHEVROLET SILVERADO EV

On 1/20/26, we purchased a ‘24 Chevy Silverado EV from a Chevrolet dealership. 2 days later, on 1/22/26, while my husband was driving on the interstate, the tonneau cover partially detached and flew backwards lifting upwards and flapping violently. One of the metal crossbars detached completely from the tonneau cover and flew off the truck, and a second crossbar began to tear away. The cover was flapping forcefully which created a highly unstable and dangerous condition. My husband pulled over on the side of the interstate to remove the tonneau cover to prevent it from fully detaching. He placed the cover into the truck bed. This incident occurred suddenly, with no warning. This was a near-miss incident with potentially catastrophic consequences. If the tonneau cover had fully detached, it could have become airborne and struck another vehicle. The crossbar that flew off, could have struck another vehicle, easily penetrating a windshield, causing another driver to lose control, or result in a multi-vehicle collision. The risk of serious injury or fatality was significant. The next day, on 1/23/26, we took the truck and damaged tonneau cover to our local Chevrolet dealership for inspection. The service manager visually inspected the cover and documented the failure. We scheduled an appointment for repair at their soonest availability, 2/4/26. We will not feel comfortable using a new cover unless a modification is made to adequately secure the cover to prevent this from occurring again. We also called the Chevrolet dealership where we purchased the vehicle from and spoke with the general manager to let them know what happened, as they have sold close to 100 of these Chevy Silverado EV’s. They said this has happened to others and they speculate that GM is already aware of this concern. We urge the NHTSA and GM to take immediate action. Please open an investigation and issue a recall before someone is seriously injured or killed. Thank you NHTSA!