NHTSA Complaint #11714425 — 2024 CHEVROLET SILVERADO EV
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11714425 |
| Vehicle | 2024 CHEVROLET SILVERADO EV |
| Component | VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
The contact owns a 2024 Chevrolet Silverado EV. The contact stated that while operating the vehicle in sub-zero temperatures, the HVAC unit failed to blow hot air through the vents. During the failur,e the contact was unable to defrost the windows. The vehicle was taken to the local dealer who determined that the heater control module was inoperable and needed to be replaced. The vehicle was not repaired. The contact was informed that the heater control module part was on a national back order and currently not available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 13,000.
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