NHTSA Complaint #11712893 — 2024 CHEVROLET SILVERADO 1500

In May 2025, we received notice that my truck was involved in GM Safety Recall N252494000. In July 2025, a fuel consumption test was performed because the vehicle showed low oil pressure and was 2-1/2 quarts low. Chevolet indicated "consuming oil" was normal; however, I have owned trucks for 25 years and have never "consumed oil". In October 2025, we received notice that we could finally schedule the engine inspection at a Chevrolet Dealer of our choice. We scheduled this appointment for Monday, November 17th, 2025. The Picoscope Inspection was performed and the engine passed. They installed new higher viscosity oil, new oil fill cap and insert; but they note that the vehicle had no oil on the dipstick and would like to have another consumption test performed in 2000 miles. The next day, Tuesday, November 18th, 2025, the engine failed. The initial diagnosis was a continuous misfire of cylinder #3 requiring a Valve Lifter Replacement on Left Side. Upon completion of this work, they identified additional issues including spun crankshaft thrust bearing and damage crankshaft journal requiring replacement of the 6.2L engine. The engine failure occured the day after the proposed recall "fix" indicating that the picoscope test and higher viscosity oil is not an effective remedy. I brought up concerns about the consumption of oil multiple times with the Chevy Dealer multiple times and the response is "oil consumption" is considered normal with this engine. Not having my vehicle created significant hardships as I work in construction. I did not have a toneau cover to secure my tools, I did not have the ability to use my toll pass on the highway, I could load construction materials into the rental vehicle, and I had to switch between 4 different rental vehicles during the course of the 65-Day Repair!