NHTSA Complaint #11712605 — 2024 CHEVROLET SILVERADO 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11712605
Vehicle 2024 CHEVROLET SILVERADO 1500
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

The cam crankshaft failed. I was driving on the highway at a speed between 65-75 and my truck just cut off without any warning. Luckily, I was in far right lane and coasted over to the side of the road but it was very scary because I didn't control my truck at all. I called the nearest Chevrolet Dealership that was Kevin Whitaker and they give me the Chevrolet help contact phone and they sent a tow truck to pickup my truck about 1 hr later and I was stuck in my truck on the side of the road and I couldn't get out on the drive side because how close it was to oncoming traffic. Once I arrived at the dealership with my truck after asking the tow driver could I ride with him to the dealership. At the dealership they checked the truck with computerized device and the service advisor told me the truck code revealed cam shaft problems. I told him that I did see and warning sign saying low oil pressure once I tired to start up the truck again on the side of the road.

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