NHTSA Complaint #11712733 — 2023 FORD BRONCO SPORT

Dear Texas Department of Motor Vehicles, I am submitting this letter in support of a Texas Lemon Law complaint regarding my vehicle, which has experienced repeated mechanical failures that substantially impair its use, value, and safety. The vehicle has been subject to multiple manufacturer recalls and remains in the repair shop at this time. It is available for inspection upon request. The vehicle has exhibited a persistent knocking sound from the engine or drivetrain area, intermittent loss of power, and a brake system defect in which the brakes stick unexpectedly. These conditions have continued despite multiple repair attempts by an authorized dealership, including repairs related to manufacturer recalls. These defects constitute a serious safety concern. The loss of power occurred while driving and created a hazardous situation by preventing the vehicle from accelerating as expected in traffic. The brake sticking condition impaired my ability to maintain safe control of the vehicle and increased the risk of sudden or unintended braking, endangering myself, passengers, and other motorists. The issues have been reproduced and acknowledged by the dealership, as demonstrated by repeated service visits. The vehicle has been inspected and repaired by the manufacturer’s authorized service center on multiple occasions. No inspections have been conducted by law enforcement or insurance representatives. Prior to and following recall repairs, the vehicle continued to exhibit symptoms including the knocking noise and intermittent power loss. Any warning lamps or dashboard messages are UNKNOWN. Because these defects remain unresolved after a reasonable number of repair attempts and involve safety-related systems, I believe this vehicle meets the criteria for review under the Texas Lemon Law. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)