NHTSA Complaint #11712606 — 2025 BMW X1
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11712606 |
| Vehicle | 2025 BMW X1 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
Today is 1/21/26. My car has had problems since 12/4/25 when I started getting drivetrain warning lights. After "call roadside assistance" prompts, it will start, but a drivetrain fault appears on the dash. Many faults have appeared at the dealer and I have it in writing that there is nothing more they can do. They escalated the issue to BMW with no resolution, to date. I have requested a buy-back and they no longer return my calls. In terms of safety, I'm not sure what could happen if the drivetrain fault light is on. On three separate occasions, it told me that the car was in danger of rolling over when I was on a flat surface. Another time, the car wouldn't go over 30 mph. This didn't feel safe! The dealer has reloaded software many times. Once they said I could pick it up and when I started it to drive home, the fault light appeared. They said other cars have come in for similar issues, but the software update has solved the problem. They said they have never seen anything like this before. As far as I know, other than the local dealer, all other BMW inspections have been done remotely. Documentation of what as happened every day is attached. I also have the back-and-forth correspondence with the dealer and with BMW North America if needed.
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