NHTSA Complaint #11688060 — 2025 BMW X1

The contact owns a 2025 BMW 1X. The contact stated while at an ATM, the vehicle was shifted into drive(D), but the vehicle unintendedly shifted into park(P) and failed to move. There were no warning lights illuminated. The contact stated that the failure had occurred in an enclosed area. The contact was unable to exit the vehicle. The contact continued to restart the vehicle. The Police was contacted for assistance. The vehicle was released approximately 10 minutes later. While exiting the vehicle, the alarm engaged. The local dealer was contacted, and an unknown diagnosis was provided. The vehicle was not repaired. The dealer tested a BMW X2 where the failure was duplicated. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 4,300. The VIN was not available.