NHTSA Complaint #11712262 — 2018 HYUNDAI TUCSON

The car began making a knocking sound on my 5.8 mile drive. On my drive home from work, the knocking was louder, and the car barely accelerated on the highway and over-revved trying to hit at least 50 mph to keep up with the flow of traffic. I took the car to the Hyundai Service Center immediately using city streets rather than the highway. I had a family member follow me to make sure I made it to the service center as well as give me a ride home after I dropped off the vehicle. As I was driving there, the car had a hard time accelerating from a stop and barely maintaining speed of the flow of traffic and the “Check Engine” light came on and flashed as I got closer to the dealer service center. The dealer service center confirmed that the engine needs to be replaced due to the connecting rod bearing failure, a common issue with the 2.0L I4 F DOHC 16 V engine in my 2018 Hyundai Tucson. The Hyundai Service Manager has repeatedly confirmed that the engine issues presented in my car are consistent with a recall for the same model engine found in my car.