NHTSA Complaint #11712047 — 2019 CHEVROLET TRAVERSE

The contact owns a 2019 Chevrolet Traverse. The contact stated that while attempting to reverse, the vehicle failed to reverse as intended. Additionally, while shifted into drive and the accelerator pedal was depressed, the vehicle failed to accelerate as intended, and it stalled. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but provided no assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.