NHTSA Complaint #11707978 — 2019 CHEVROLET TRAVERSE

The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to exceed 23 MPH. Additionally, the message “Shift to Park” was displayed upon parking the vehicle. The contact shifted out and in park (P) several times, and the vehicle responded as intended. Additionally, the contact stated that the vehicle failed to reverse. The vehicle was diagnosed by an independent mechanic, who discovered that the transmission fluid was leaking. The vehicle was then towed to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V668000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 84,449.