NHTSA Complaint #11711983 — 2014 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

1 Injury

Complaint Details

ODI Number	11711983
Vehicle	2014 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	January 18, 2026
Date Filed	January 19, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

Driver side Headrest Airbag Yes vehicle is available for inspection. No accident Yes injury The driver side headrest airbag deployed while driving without an accident happening. I suffered whiplash and headaches after the incident that happened on January 18th, 2026. The headrest airbag deploying could have caused an accident but lucky for me I was able to pull my vehicle over safely. There is a possibility of going to the doctors if neck pain and headaches continue. I will be taking it to the dealership on Tuesday January 20th, 2026 to find out what caused the airbag to deploy. It has not been inspected yet but will be tomorrow January 20th, 2026. No warning lights came on before or during the airbag deploying.

Related Complaints for the 2014 JEEP GRAND CHEROKEE

Other AIR BAGS Complaints

#11717868 — February 13, 2026 — The air bag light on the dash came on . Not sure what to do

#11663317 — May 28, 2025 — I was stopped in traffic at approximately 16:00 on Tuesday 5/27/2025. All of the sudden the drivers side headrest dep...

#11611328 — August 28, 2024 — The active headrest restraint system deployed without being in a crash or hitting a bump for that matter. The vehicl...

#11610936 — August 26, 2024 — The headrest on the drivers seat came apart. We have been unable to get it back together. Car was at rest in a park...

#11606715 — August 6, 2024 — -The passenger seat head rest popped open (exploded - it was super loud) when in the process of backing up out o...

Recent Complaints for the 2014 JEEP GRAND CHEROKEE

#11717738 — ENGINE — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717738 — FUEL/PROPULSION SYSTEM — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717738 — POWER TRAIN — February 13, 2026 — I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are tellin...

#11717481 — ENGINE — February 12, 2026 — I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went...

#11717481 — STEERING — February 12, 2026 — I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went...