NHTSA Complaint #11711365 — 2018 JEEP GRAND CHEROKEE

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with the message "Electronic Stability Control" displayed. The cause of the failure was not yet determined. The failure mileage was 88,000.