NHTSA Complaint #11693282 — 2018 JEEP GRAND CHEROKEE SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	11693282
Vehicle	2018 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	November 7, 2024
Date Filed	October 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and was unable to provide a date for parts availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

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