NHTSA Complaint #11711281 — 2024 JEEP WRANGLER

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11711281
Vehicle 2024 JEEP WRANGLER
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

After the 68C / NHTSA 25V-741 Recall was completed, the Jeep can be difficult to drive and will dangerously lose power or accelerate unexpectedly. When driving in Electric Mode it will suddenly lose power and often start the engine abruptly. I've nearly been rear ended when it lost power, but also almost crashed into the car in front of me when the engine started abruptly and gave full power unexpectedly. This is a new characteristic since the recall was completed. I spoke with the dealer assistant service manager, and he said that unless the vehicle is displaying an error or warning, that it is operating as Stellantis has written the software for the recall. I spoke with Stellantis and told them of the severe safety issue, and that I feel unsafe driving it. Since I've been told this defect is normal, I asked for a refund/return. They said "sorry" and can't help me and referred me to arbitration. This is a defective vehicle that has been rendered even further defective. Stellantis refuses to take any responsibility.

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