NHTSA Complaint #11710052 — 2024 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11710052
Vehicle 2024 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The vehicle does not always turn on after coming to a stop. The auto start-stop function does not work at all times. There have been a few situations where the car will not turn back on and takes anywhere from 10-30 minutes to turn back on, and leaves us stranded at stop signs, red lights and turning lanes and we are unable to get out of the traffic which we feel is very unsafe as people have to try and go around us as we impede traffic . The vehicle displays error message stating their is a problem with the battery system, but once it turns back on (no specific time or way to get it going that we are aware of) the error light disappears. We have taken it to the dealer but they state since they cannot recreate the error , happened at ~3k miles, ~10k miles, ~16k and last time ~24k and the error turns off once the car is able to go, they will not do anything.

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