NHTSA Complaint #11709793 — 2024 TOYOTA GRAND HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11709793
Vehicle	2024 TOYOTA GRAND HIGHLANDER
Component	STEERING
Date of Incident	January 8, 2026
Date Filed	January 8, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

When I turn to the left or right I hear a clicking/popping noise. Took it to the dealer and they said it was the CV axle. So they replaced the driver side. After the repair, it would make the same sound from time to time so I took it back in to the dealer(Northside Toyota in San Antonio, TX) they couldn't recreate the sound and notated my account. This was all when the car had less than 30k miles. The grand highlander now has 47k miles and it is making the noises alot more. Im on a grand highlander forum and a lot of other owners are having the same issues. Some are already on their 3rd set of cv axles.

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