NHTSA Complaint #11637425 — 2024 TOYOTA GRAND HIGHLANDER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11637425
Vehicle	2024 TOYOTA GRAND HIGHLANDER
Component	STEERING
Date of Incident	January 21, 2025
Date Filed	January 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Check axel joint problems. Every time the car turns either way there is a loud clicking sound. This could be a big problem because it is a steering system. It has been confirmed by the dealership and part are on order. They said it is not a safety issue but I feel the steering and axle is a big component and if it fails it could result in damage of property or life. This has not been inspected by the police or insurance only the dealership confirmed it. There are also many others with this type of vehicle having this problem. There were no warning lamps or anything to show something was wrong only the loud clicking noise.

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