NHTSA Complaint #11709540 — 2020 JEEP GLADIATOR

The instrument dash cluster stopped working December 13, 2025. I notified the dealership immediately a thy scheduled for us to bring it in December 16, 2025. This is a safety concern because no warning would be visible, no gas gauge visible, no odometer availability either. I took it to the Jeep dealership we bought it from and they confirmed the faulty instrument dash cluster. Currently our Jeep Gladiator has been marked out of service since December 16, 2025. Files a Jeep claim and was assigned a Case Manager. Original quote for the part to become available was 45 days from December 17, 2025. Then supplier canceled the part order so the dealership’s parts department placed another order with an ETA of March 3, 2026. Supplier canceled the order again and now there’s no ETA but the part has been ordered. This is the 2nd major issue we’ve had. June 28, 2024 the transmission went in this Jeep with less than 35000 miles on it.