NHTSA Complaint #11716996 — 2020 JEEP GLADIATOR

The contact owns a 2020 Jeep Gladiator. The contact stated that while driving at various speeds, the instrument cluster failed to display the odometer or safety features as intended. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Investigation: PE25014 (Electrical System) and NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.