NHTSA Complaint #11709248 — 2018 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11709248
Vehicle	2018 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	August 30, 2024
Date Filed	January 6, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The front suspension began having grinding noises. This was especially pronounced during turning at low speeds. At 58k miles. Tesla charged for having a tech ride along. They then did a front suspension investigation and said the following parts all were damaged and required replacement. Lower Compliance Links Lower front suspension links Lateral links Subframe assembly It would be consistent with the following recall on the bolt which attaches the lateral link to the subframe [XXX] The make, model and manufacture time align with the recall. Tesla did not provide the damaged parts. Cost was in 4982.91 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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