NHTSA Complaint #11705487 — 2018 TESLA MODEL 3

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11705487
Vehicle	2018 TESLA MODEL 3
Component	SUSPENSION
Date of Incident	December 16, 2025
Date Filed	December 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The front suspension control arm was completely detached due to unfastened bolts. While this happened on the parking lot at low speed, such detachment at highway speed would certainly lead to major damage, loss of control and injuries or death to the driver. Pictures attached show that the bolts did not have any thread lock applied and simply unscrewed themselves due to vibration. The vehicle was brought to Tesla service, where the owner was charged $3700 for repairs. The customer's complaints that this is a structural/manufacturing problem were ignored by Tesla representatives.

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