NHTSA Complaint #11709023 — 2020 FORD EXPEDITION
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11709023 |
| Vehicle | 2020 FORD EXPEDITION |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
2020 Ford Expedition with 38,094 miles started having delayed and rough shifting a few days after my warranty was out on December 12th. 2024. I had looked up the issue before I took it in and found all these complaints and was worried mine was having this same issue. Took to our ford dealer and it was confirmed that my 10R80 transmission had failed and my CDF drum is worn and quoted 5600 to fix! They refuse to cover the cost knowing I and 1000's of others have had this same issue. FORD refuses to acknowledge it and the consumer is left with bill. I have owned 2 ford Explorers and 2 Expeditions in my driving life and feel like they have screwed me over. This needs to be resolved. They need to be held accountable! I am at a loss here and cant afford this fix so does a practically new ( by mileage terms ) car just sit in the yard and rot now??
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