NHTSA Complaint #11699359 — 2020 FORD EXPEDITION ENGINE

Complaint Details

ODI Number	11699359
Vehicle	2020 FORD EXPEDITION
Component	ENGINE
Date of Incident	October 30, 2025
Date Filed	November 14, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The SUV was driving smoothly at 55mph speed, suddenly I hit the break and tried to reaccelerate and felt a hard transmission shift, felt like metal hitting metal, felt like it was forced to shift to drive mode from parking mode. After that I started using 93 octane rated gasoline, do not observe the problem too much. I will really scary and unsafe, the whole SUV shook hard for 2sec.

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