NHTSA Complaint #11718565 — 2020 FORD EXPEDITION
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11718565 |
| Vehicle | 2020 FORD EXPEDITION |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
While driving my 2020 Ford Expedition at approximately 50-60 mph, the vehicle experienced a sudden, unintended downshift without driver input. The dashboard gear indicator abruptly dropped to "1st gear." This caused rapid deceleration and a mechanical "chattering/popcorn" noise as the transmission struggled to find a gear. The loss of power in traffic created an immediate safety hazard and risk of a rear-end collision. A certified Ford dealership (River View Ford - Oswego, IL) has diagnosed this as an internal Transmission failure.
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