NHTSA Complaint #11708883 — 2024 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11708883
Vehicle 2024 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

I was driving on the highway with the cruise control set at 70 mph. I heard a loud knocking/grinding noise that sounded like an old 1970s car with a blown engine. Turns out it was my Cadillac Escalade. I pulled off the highway and the grinding noise was very pronounced and worsened if you pushed the gas. I was 1 mile away from a Cadillac dealer (by God's good grace!) and managed to drive there. I have been told it is a catastrophic engine failure and the car has been in the shop 40 days waiting for an engine. GM/Cadillac cannot give me any estimate of when an engine will be available.

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