2024 CADILLAC ESCALADE ESV — Problems, Recalls & Safety Data
4/5
Safety Rating
23
Owner Complaints
2
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2024 CADILLAC ESCALADE ESV
The 2024 CADILLAC ESCALADE ESV has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE. 9 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Engine (10 complaints), Service Brakes (3 complaints), and Engine And Engine Cooling (2 complaints).
Recalls for the 2024 CADILLAC ESCALADE ESV
NHTSA has recorded 4 recalls for the 2024 CADILLAC ESCALADE ESV, potentially affecting up to 2,094,484 vehicles.
Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Recall 25V274000 — ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
| 597,571 vehicles affected
Defect: General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence: Engine failure increases the risk of a crash.
Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will...
View full details →Recall 24V674000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
| 449,671 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer...
View full details →Recall 24V674000 — SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
| 449,671 vehicles affected
Defect: General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Without a warning light, the vehicle may be driven with low brake fluid, which can reduce braking performance and increase the risk of a crash.
Remedy: The Electronic Brake Control Module (eBCM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed October 25, 2024. Owners can contact GMC customer service at 1-800-462-8782, Chevrolet customer...
View full details →Owner Complaints for the 2024 CADILLAC ESCALADE ESV
23 complaints have been filed with NHTSA for the 2024 CADILLAC ESCALADE ESV. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 10 | 0 | 0 | 0 | 0 |
| Service Brakes | 3 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Wheels | 2 | 1 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
There was a vibration in the rear then the wheel flew across the 4 lane hwy. Wheel completely detached from the SUV.
Lifter failure. Camshaft damage and failure. Those were replaced. Within two weeks later: Complete engine failure. Seized while driving on interstate in traffic. Was stranded on Interstate near DFW airport. Required complete engine replacement. There was no warning before it seized.
I was driving on the highway with the cruise control set at 70 mph. I heard a loud knocking/grinding noise that sounded like an old 1970s car with a blown engine. Turns out it was my Cadillac Escalade. I pulled off the highway and the grinding noise was very pronounced and worsened if you pushed the gas. I was 1 mile away from a Cadillac dealer (by God's good grace!) and managed to drive there. I have been told it is a catastrophic engine failure and the car has been in the shop 40 days waiting for an engine. GM/Cadillac cannot give me any estimate of when an engine will be available.
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
Safety Rating for the 2024 CADILLAC ESCALADE ESV
The 2024 CADILLAC ESCALADE ESV received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★☆☆ (3/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2024 CADILLAC ESCALADE ESV
General Motors, LLC has issued 9 technical service bulletins (TSBs) for the 2024 CADILLAC ESCALADE ESV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PIP6068A — UNKNOWN OR OTHER
This preliminary information advises dealers that Engine Control Module designation E90 is on a ordering restriction through technical assistance.
25-NA-093 — ELECTRICAL SYSTEM
This technical service bulletin provides information on the SES light illuminated due to software anomalies and the correction to reprogram the engine control module.
PIT5907D — BACK OVER PREVENTION: WARNINGS
This Preliminary information communicates a issue where the park assist module can set current communication dtc's due to a timing issue and it may have nothing related to the customers complaint. A software update will be available to repair these false DTC's
N242478260-01 — UNKNOWN OR OTHER
Service Update. Certain vehicles may have a condition in which the steering gear motor bolts may be loose on steering gear assemblies. Dealers will inspect, and if necessary, replace the electric belt drive rack and pinion steering gear, and reprogram the power steering control module.
22-NA-156 — ENGINE
This informational bulletin provides information for dealers/technicians on Enabling V-Mode.
PIE0798A — STEERING
This engineering information (EI) ends the need for gathering further information from technicians in regard to on the Upper and/or Lower Steering Column Trim Cover contacting Steering Wheel.
PIE0803 — ELECTRICAL SYSTEM
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not start but does Crank and/or Randomly Stalling.
PIE0792B — ELECTRICAL SYSTEM
This engineering information (EI Lite) closure ends the need for technicians to use the Field Product Reporting (FPR) App process where a customer comments on the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC), that drives a warrantable item type of repair on any of the listed Models.
PIE0792B — STRUCTURE:BODY
This engineering information (EI Lite) closure ends the need for technicians to use the Field Product Reporting (FPR) App process where a customer comments on the Malfunction Indicator Lamp (MIL) illuminated on Driver Information Center (DIC), that drives a warrantable item type of repair on any of the listed Models.
NHTSA Investigations for the 2024 CADILLAC ESCALADE ESV
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CADILLAC ESCALADE ESV
- 2019 CADILLAC ESCALADE ESV — 38 complaints
- 2020 CADILLAC ESCALADE ESV — 25 complaints
- 2021 CADILLAC ESCALADE ESV — 82 complaints
- 2022 CADILLAC ESCALADE ESV — 66 complaints
- 2023 CADILLAC ESCALADE ESV — 86 complaints
- 2024 CADILLAC ESCALADE ESV (current)
- 2025 CADILLAC ESCALADE ESV — 4 complaints
- 2026 CADILLAC ESCALADE ESV — 1 complaint
Other CADILLAC Models
- CADILLAC SRX — 4,131 total complaints
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC STS — 609 total complaints