NHTSA Complaint #11686718 — 2024 CADILLAC ESCALADE ESV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11686718
Vehicle 2024 CADILLAC ESCALADE ESV
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The vehicle suddenly broke down on the road putting my life at risk, resulting into having it towed. Since then the engine light keeps coming on consistently after repairs. It has been consistent visit to the shop without a permanent solution. It has been in the shop for a month and is still in the shop. They’ve been unable to find the problem until they informed me a new engine will be needed. I’ve attached invoices for consistent visit to the shop for the same problem involving the engine and the engine light always on. I have more documents available but I’m unable to upload due to the size but can be presented on request.

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