NHTSA Complaint #11708444 — 2025 VOLVO EX90

Please note this is an all electric SUV. On Saturday 6th December, I unplugged the car from the A/C charger after it had finished charging to 90% in my garage and there was a very loud bang heard from under the car. The dashboard then reported there is a fault with the car and it cannot charge. Took the car to the dealer same day and they suspected it was a failed GHCA part (AC to DC converter). They ordered a replacement and fitted it on 20th December but the car still will not charge on A/C. It still charges on DC and the dealer is using that to keep it powered. I received a call from the dealer today (1/2/26) to say that Volvo corporate needs to perform a detailed investigation as to what has caused the car to stop charging on AC. The dealer will not let me have the car back as they are concerned about the safety of the car and have been without it for approaching one month now. With that in mind and the many reports on social media of similar failures as well as multiple months of having faulty cars, it appears this is a major problem that should be subject to a recall. An example of posts can be seen here: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)