2025 VOLVO EX90 — Problems, Recalls & Safety Data
N/A
Safety Rating
81
Owner Complaints
3
Recalls
50
Service Bulletins
0
Investigations
Overview of the 2025 VOLVO EX90
The 2025 VOLVO EX90 has received a total of 81 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT, ELECTRICAL SYSTEM:SOFTWARE, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES. 50 technical service bulletins have been issued by Volvo Car USA, LLC for this model year. The most commonly reported problems involve the Electrical System (20 complaints), Fuelpropulsion System (8 complaints), and Unknown Or Other (8 complaints).
Recalls for the 2025 VOLVO EX90
NHTSA has recorded 4 recalls for the 2025 VOLVO EX90, potentially affecting up to 5,252 vehicles.
Recall 25V654000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
| 1,119 vehicles affected
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate (POT) drive units, causing the tailgate to suddenly drop.
Consequence: A tailgate that suddenly drops can hit a person, increasing the risk of injury.
Remedy: Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this...
View full details →Recall 25V071000 — ELECTRICAL SYSTEM:SOFTWARE
| 2,061 vehicles affected
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
View full details →Recall 25V071000 — EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
| 2,061 vehicles affected
Defect: Volvo Car USA, LLC (Volvo) is recalling certain 2025 EX90 vehicles. Due to a software error in the low power controller (LPC), the headlight shutters may close over the high and low beams while driving.
Consequence: A loss of headlight function while driving can reduce visibility and increase the risk of a crash.
Remedy: The LPC software will be updated manually, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volvo's customer service at 1-800-458-1552. Volvo's number for this recall is R10298.
View full details →Recall 24V869000 — SEATS:CRITICAL FASTENERS
| 11 vehicles affected
Defect: Volvo Car USA, LLC (Volvo Car) is recalling certain 2025 EX90 vehicles. The bolts for the second-row free-standing seat may not be tightened properly.
Consequence: An improperly tightened seat may not adequately restrain the occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo's number for this recall is R10292.
View full details →Owner Complaints for the 2025 VOLVO EX90
81 complaints have been filed with NHTSA for the 2025 VOLVO EX90. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 20 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 8 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 8 | 0 | 0 | 0 | 0 |
| Power Train | 7 | 0 | 0 | 0 | 0 |
| Service Brakes | 6 | 0 | 0 | 1 | 0 |
| Vehicle Speed Control | 6 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 4 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 4 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 1 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 1 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Unable to charge the car, interrupted charging
My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.
My Volvo EX90 has recurring software reliability problems affecting safety-related detection systems and hands-free operation features. These failures involve inconsistent or incorrect detection of vehicles and pedestrians and unpredictable loss of hands-free phone functionality. These issues create increased distraction and reduce confidence in driver-assistance safety features.
Our 2025 Volvo EX90 was delivered with the seat track covers missing for the second row captain's chairs. It took a few weeks for the dealer to order them and install them. Looking at other active listings it appears most of the 6-seat Volvo EX90s being offered for sale is missing the seat track covers. I believe this is a saftey issue as without the cover the seat tracks and wiring is exposed and likely increases the risk of injury to 2nd row passengers (feet getting caught in seat tracks or debris getting into seat tracks preventing them from working properly, etc). I have reported this to my local Volvo dealership and Volvo Customer Support. I believe they should issue a recall to ensure the seat track covers are installed before delivery and that all already-sold EX90 missing the seat track covers gets them installed.
The onboard charger (GHCA) has now failed to charge on any Level 2 (the most common kind) charger. The first time it failed was on December 15, 2025 and was replaced under warranty and released back to me on December 31, 2025. Then on February 4, 2026, it failed to charge on a Level 2 charger and was confirmed to have a second onboard charger failure. (Both failures confirmed by Volvo technicians.) Not being able to charge presents safety issues of being stranded and leaving the car completely in-operational. In addition to the GHCA failure, the dash that sits on top of the steering wheel has gone black/dark twice in the last 2 weeks. while driving, with no known reason. That dash houses the speedometer, the battery percentage indicator, my gear shifting indicators as well as other ancillary items such as a map and speed limit signs.
Safety Rating for the 2025 VOLVO EX90
NHTSA has not yet tested the 2025 VOLVO EX90 in its New Car Assessment Program.
Technical Service Bulletins for the 2025 VOLVO EX90
Volvo Car USA, LLC has issued 50 technical service bulletins (TSBs) for the 2025 VOLVO EX90. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
37629 — UNKNOWN OR OTHER
This is a TJ - Text Only - No attachment - If a vehicle shows the symptom of not being able to charge the HV battery via AC Charging, please follow the advice under "Service" starting with Confirm the following: DC charging still works; only AC charging does not. One...
37571 — EXTERIOR LIGHTING
This is a TJ Text only no attachments - If customer complains of intermittent DIM message in combination with DTC HCML/R - B180292/B180392, follow advice under "Service".
TJ37552.1.0-2025-11-18 — UNKNOWN OR OTHER
this is a TJ - no attachments - If customer complains of uneven temperature in front section, please follow advice under service. If the symptom is confirmed, proceed with steps below
TJ37518.3.0-2025-11-18 — UNKNOWN OR OTHER
This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".
TJ37279.4.0-2025-11-06 — ELECTRICAL SYSTEM
This is a Technical Journal: In most cases the VCU does not need to be replaced. *The script in VIDA for VCU reload is now working
TJ37518.2.0-2025-10-29 — UNKNOWN OR OTHER
This is a TJ - no attachments If VIDA shows message "A problem was detected with PAK and its UWB antennas..." during pre-installation of software download to PAK module, or if software download to PAK module fails and gets stuck in programming session, follow advice under "Service".
37453 — ELECTRICAL SYSTEM
This is a Technical Journal: EX90 - Software download issue to HUD. Do not perform a HUD Reload.
37445 — ELECTRICAL SYSTEM
This is a Technical Journal: Various Issues Due to BMS. Verify that the correct battery monitoring sensor (BMS) is fitted to both 12V batteries. Check the visible part number of the fitted RBMS (front) and BMS (rear) and compare to VIDA listing. RBMS(front) 3 Electrical System- 37 Cables and fuses-...
37355 — UNKNOWN OR OTHER
This is a Technical Journal: Difficulty Closing and Opening the Glovebox. A replacement of the glovebox motor is recommended as a fix.
37304 — ELECTRICAL SYSTEM
This is a Technical Journal: Charging Limited to 10A, EVI Release Wire Stuck. Inspect the EVI release wire in the cargo area
Showing 10 of 50 technical service bulletins.
NHTSA Investigations for the 2025 VOLVO EX90
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the VOLVO EX90
- 2025 VOLVO EX90 (current)
- 2026 VOLVO EX90 — 0 complaints
Other VOLVO Models
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- VOLVO XC60 — 846 total complaints
- VOLVO S70 — 780 total complaints
- VOLVO 850 — 732 total complaints
- VOLVO S40 — 677 total complaints