NHTSA Complaint #11708432 — 2024 HONDA PROLOGUE

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11708432
Vehicle 2024 HONDA PROLOGUE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The CV Joints on both sides of the front axel (left and right) were failing and replaced in December. They are already failing again and have to be replaced again. But Honda is just replacing them with the same parts, seemingly unconcerned that it poses a significant safety risk. Here is the summary as I understand it: A failing CV joint on a Honda Prologue often starts with clicking/popping noises when turning, vibrations, and potential power loss, but can escalate to the joint disintegrating, causing the axle to break, leading to the wheel locking up and potential loss of control, making the vehicle undrivable and unsafe. Many owners report issues with premature CV axle failure, characterized by these symptoms, sometimes leading to a complete axle replacement under warranty. The clunking noise is what has been the biggest teller for us, confirmed upon inspection. This started around 8k miles and was repaired around 8,900 miles. We're at 9,100 miles and it is failing again (january). It is covered under warranty - for now. But since they're just replacing them with the original parts that are failing (presumably because of the weight of the vehicle) this will keep happening. I shudder to think not only of the safety issues but the potential cost once the warranty ends - which isn't much longer.

Related Complaints for the 2024 HONDA PROLOGUE

Other SUSPENSION Complaints

#11719689 The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recentl...
#11719664 Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dea...
#11718298 Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front...
#11717226 I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced ...
#11716973 DRIVE AXLE MAKE CLICKING SOUNDS WHEN TURNING, POSSIBLE LOCKING UP WHILE DRIVING. INSPECTED BY HONDA. STATED KNOWN PRO...

Recent Complaints for the 2024 HONDA PROLOGUE

#11719669 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the ne...
#11719726 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING On 2/19/2026 I was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake ...
#11719726 SERVICE BRAKES On 2/19/2026 I was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake ...
#11719669 STEERING The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the ne...
#11719689 UNKNOWN OR OTHER The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recentl...
Check any vehicle history by VIN - Free vehicle history report