NHTSA Complaint #11719664 — 2024 HONDA PROLOGUE

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11719664
Vehicle 2024 HONDA PROLOGUE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Axels make a clicking noise when making a sharp turn from a stop. Axel failure can lead to catastrophic accident. Dealer inspected and confirmed noise. Dealer advised that Honda is refusing to replace the axel under warranty with the current available part. the noise is evidence of parts of the axel assembly making contact when they are not supposed to which will inevitably lead to failure which makes this a serious safety issue. Honda is supposedly aware of the issue and is working on a fix. This has been a known failure issue since the car was released. Honda has had more than enough time to fix it. It's failure to so so on such a critical part is inexcusable.

Related Complaints for the 2024 HONDA PROLOGUE

Other SUSPENSION Complaints

#11719689 The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recentl...
#11718298 Clicking noises when turning. Dealership no longer fixing (fixed passenger side, driver side still unrepaired). Front...
#11717226 I am submitting this complaint regarding a recurring safety defect in my 2024 Honda Prologue (VIN: [XXX] ), serviced ...
#11716973 DRIVE AXLE MAKE CLICKING SOUNDS WHEN TURNING, POSSIBLE LOCKING UP WHILE DRIVING. INSPECTED BY HONDA. STATED KNOWN PRO...
#11716153 Vehicle makes a loud clicking noise and shake from front left - worse when turning. Dealer advised CV BOOT/Axle issue...

Recent Complaints for the 2024 HONDA PROLOGUE

#11719669 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the ne...
#11719726 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING On 2/19/2026 I was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake ...
#11719726 SERVICE BRAKES On 2/19/2026 I was taking an freeway exit ramp from I 15 south to Carrol Carrol canyon and I stepped on the brake ...
#11719669 STEERING The front axle makes a grinding and click sound whenever you're turning. Dealership replaced the part but then the ne...
#11719689 UNKNOWN OR OTHER The car makes a ticking noise when turning the wheel. It originally only happened when making left turns but recentl...
Check any vehicle history by VIN - Free vehicle history report