NHTSA Complaint #11708209 — 2022 JEEP WRANGLER

68C recall did not fix recurring issue with this vehicle: 12/2/25 – The vehicle was towed to the dealer under Safety Recall 68C (battery fire risk) in an undrivable state “service charging system” message, vehicle would not disengage from Park, no power, battery, charging, service engine lights on. 12/18/25 – The dealer informed me that Recall 68C had been completed, stated that the vehicle was repaired and safe to drive, and told me to “rest assured.” I was instructed to pick up the vehicle on that basis, and I did so. 12/20/25 – Just two days later, while driving approximately 60 mph on the highway in electric mode with more than 90% charge, the vehicle suddenly lost electric propulsion for over 30 seconds, rapidly losing speed and nearly requiring an emergency stop in active traffic. A dash notification appeared stating “electric mode unavailable,” and the vehicle reverted to hybrid mode. I immediately left a message for the dealership that same day requesting a call back to determine next steps; no call was returned. 12/20–12/26 – Because of this serious failure and ongoing safety concerns, the vehicle was driven only minimally. 12/27 – When I attempted to start the vehicle, it again failed. The dash displayed “service charging system” along with battery, service engine, and service electrical warning lights. The vehicle would not disengage from park, would not start, and had no usable power. 1/1/26- the vehicle remains at the Newport Jeep Dealership & Service Center, technicians continue to try to diagnose the problem and are unable to do so. The 68C recall was an ineffective attempt at resolving this significant recurring safety issue.