NHTSA Complaint #11707786 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated that while driving 40 MPH, the contact heard an abnormally loud booming sound. The contact pulled over to the right side of the road, exited the vehicle. Upon inspecting underneath the vehicle, the contact noticed that the driveshaft was fractured and damaged. The contact stated that the failure had occurred on several different occasions. The vehicle was towed to a dealer, where it was diagnosed that the heat shield had rubbed on the driveshaft, and the driveshaft needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V986000(Power Train, Structure); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 74,000.