NHTSA Complaint #11707407 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11707407
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have been informed that no repair remedy or replacement parts are available, and no timeline has been provided for when the recall can be completed. This is a brake-related safety recall, and the continued inability to repair the vehicle creates an ongoing safety risk. The manufacturer has not provided an interim remedy, loaner vehicle, or alternative solution. I am filing this complaint to document that the recall remains unresolved due to parts unavailability and to request NHTSA review of the extended delay in providing a safety remedy.

Related Complaints for the 2018 RAM 2500

Other SERVICE BRAKES Complaints

#11719709 My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
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#11719021 ABS system doesnt work. no update on recall c4b. have had this issue since 2023
#11718432 Received a recall letter Jan 2024 concerning C4B/NHTSA24V-896. I have contacted the FCA recall assistance center sev...

Recent Complaints for the 2018 RAM 2500

#11719732 ELECTRICAL SYSTEM I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719709 SUSPENSION My HCU is out and constantly dinging at me for no traction control and ABS. I know this is recalled and I have been w...
#11719732 VEHICLE SPEED CONTROL I am submitting this complaint about Safety Recall C4B / NHTSA 24V‑896 for my 2018 Ram 2500 (VIN: 3C6UR5CL4JG333543)....
#11719295 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
#11719344 SERVICE BRAKES, HYDRAULIC The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brak...
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