NHTSA Complaint #11707407 — 2018 RAM 2500
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11707407 |
| Vehicle | 2018 RAM 2500 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
I am the owner of a 2018 RAM 2500 that is subject to NHTSA safety recall 24V-896 (manufacturer recall C4B), involving a potential failure of the Hydraulic Control Unit (HCU) affecting ABS, electronic stability control, and traction control systems. This recall has been active for over one year on my vehicle. Despite repeated contact with authorized RAM dealerships and the manufacturer, I have been informed that no repair remedy or replacement parts are available, and no timeline has been provided for when the recall can be completed. This is a brake-related safety recall, and the continued inability to repair the vehicle creates an ongoing safety risk. The manufacturer has not provided an interim remedy, loaner vehicle, or alternative solution. I am filing this complaint to document that the recall remains unresolved due to parts unavailability and to request NHTSA review of the extended delay in providing a safety remedy.
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